Privacy Policy
Introduction
Welcome
to manzertech.com. This site is owned and operated by Manzer
Industries, LLC d/b/a ManzerTech ("ManzerTech," "we," or "us"). This
Privacy Policy governs your use of our website, hereafter referred to as the "Site."
We understand that your data is
important to you and that you care about how your information is collected and
used. We have compiled the information below to explain how we gather, use, and
store your information. Please read through this policy carefully. Your use of
this Site indicates your consent.
This
Privacy Policy is organized into the following sections:
- Information we collect
- How we collect your information
- How we use your information
- How we share your information
- How we protect your information
- Age limits for children
- Correcting or updating your
information
- Specific California resident
rights
- Updates to this policy
- Contact information
Information We Collect
Defining Personally Identifiable
Information
Personally
identifiable information is any information collected by us or provided by you
that with reasonable efforts could be used to identify you. Personally
identifiable information includes the information you give to us directly, the
information we automatically collect, and when applicable, information supplied
to us by third parties.
Specifically,
we may collect the following types of information:
●
information that directly identifies
you such as your name, age, postal address, email address, and phone number,
collected via the "contact us" form on our website;
●
order and billing information such
as payment information, shipping address, and billing address;
●
information regarding your requests
for appointments, services, or assistance;
●
information about your purchases or
support requests made through our Site; and
●
analytics about you as a user such
as the type of device you use, your internet connection, and your preferences.
Please note that the Site does not access geolocation information about where you are
when using the device.
How We Collect Your Information
We
collect this information in the following ways: directly from you via
the "contact us" and "support request" functions of our website, and
automatically using technology like cookies, web bugs, and other web
technologies.
Information Directly From You
As
you use the Site, information we collect directly from you includes information
provided in response to our direct request for your name, postal address (if
orders / service requests are required to be on site), email address, and phone
number via the "contact us" form on our website. We may also collect
information that you provide in correspondence with our company. In addition,
when you fill out a form, complete a survey, sign up for an email list, make a
purchase, share content, leave a comment on one of our boards, or engage in
other similar interactions, you are directly providing us with your personal
information.
Information Automatically Collected
Using Technology
Our
Site uses cookies, web beacons, log files, and similar technologies to
automatically collect information about who you are and how you use our Site.
Cookies are small files stored on your computer that contain information and
are used to track information as you navigate different sites. These
technologies work together and collect information about
●
the type of device you are using,
●
browsers you prefer,
●
domain names you may access,
●
your activities on the device, and
●
your IP address.
These technologies do not collect
personally identifiable information but may be used in conjunction with other
information gathered.
Do Not Track
Browsers
and devices allow individuals to send "do not track" signals to websites. At
this time, we do not take actions to respond to "do not track" signals.
Information From Third Parties
In
some instances, we may receive information from our third-party partners and
vendors about our users. We may also incorporate third-party marketing and
analytic services, such as Google Analytics, to help us analyze how our Site is
being used.
Our
Privacy Policy only governs ManzerTech's use of your information; however, we
may use these third-party services to analyze and enhance your experience.
How We Use Your Information
We collect and use information from
you for the following purposes:
●
to operate and maintain our site;
●
to present our content to you
through our site;
●
to communicate with you;
●
to fulfill our obligations to you as
presented when you provided the information;
●
to notify you about changes to our
site;
●
to enhance and optimize your
experience;
●
for any other purpose within your
consent.
We also use information to issue a
response to your submission of a "contact us" form on our website, or to
provide support services via the "support request" function on our website.
How We Share Your Information
Though
we do not sell or disclose the personal information we collect in the ordinary
course of our business, we may share your data with third parties in accordance
with the purposes described above. Additionally, in the course of business, if
we buy or sell business assets or participate in a company sale, merger,
reorganization, or dissolution, the data we have collected may be part of such
business transfers.
Below
is a nonexhaustive list of some of the partners and vendors we use to provide
our services and conduct business:
●
Google
Analytics. Google Analytics is a tool used to
discover user demographics and behavior. You can reference Google's privacy
policy regarding how they handle information collected by visiting https://policies.google.com/privacy.
●
Google
Adsense. Google Adsense is an advertising program created by Google
that allows website owners to display ads on their websites. You can learn more
about Google's policy for handling information collected by visiting https://policies.google.com/privacy.
This list is subject to change at
our discretion. If you would like more information about our third-party
partners, please visit their specific privacy policy pages that describe their
practices.
How We Protect Your Information
As
a company, the protection of your information is important to us. We have
designed and adopted technological and organizational procedures to safeguard
your data. It is important to note that while we make efforts to protect your
data, security measures are not impenetrable. As a result, we cannot guarantee
the absolute security of any information collected or transmitted to our Site.
By using our Site, you consent to the transmission of your data at your own
risk.
Age Limits for Children
Children
under the age of eighteen are prohibited from
accessing the Site or requesting services. Additionally, we do not use our site
to knowingly collect personal information from children. Please contact us if
you learn or have reason to suspect that a child under the age of eighteen is
using the Site. We will take prompt action to delete any personal information
about the child.
Correcting or Updating Your Information
If
you discover that inaccurate information about you has been collected, or if
you would like to update the information we currently have, please contact us
via email at [email protected], or by mail at ManzerTech at 25422
Trabuco Rd Suite 105-463 Lake Forest, CA 92630.
Specific California Resident Rights
This
section is only applicable for individuals who reside in California and should
be read in conjunction with our entire Privacy Policy. If you are a California
resident, you have the right to
●
obtain additional information about
"personal information" (as defined in the California Consumer Privacy Act
(CCPA));
●
request that we disclose certain
information collected, used, disclosed, and sold about you;
●
request deletion of your personal
information; and
●
opt out of the sale of your personal
information.
The information covered by these
specific rights is information that could be reasonably linked to you. It
excludes information that cannot be reasonably linked to you.
To
help you better understand our practices, the chart below describes the
categories of personal information collected, the sources of this information,
how we use this information, and with which third parties we have shared this
information within the past twelve months.
|
Categories of Information
Collected |
Sources of Information |
How we use this information |
Third parties to which we have
disclosed this information |
|
Identifiers |
Directly from you (via the
"contact us" or "support request" forms on our website) |
To fulfill our obligations to you
as presented when you provided the information |
Service provider partners |
|
Customer
Records Personal Information |
Directly from you (via the
"contact us" or "support request" forms on our website) |
To fulfill our obligations to you
as presented when you provided the information |
Service provider partners |
CCPA Privacy - California Residents
Your Rights Under The CCPA
The following disclosures apply only
to individuals who reside in California. The CCPA provides additional rights to
know, delete and opt out, and requires businesses collecting or disclosing
Personal Information to provide notice of rights California residents have and
can exercise. Under this Privacy Policy and by law, if You are a resident of
California, You have the following rights:
- The
right to notice. You must be properly notified
which categories of Personal Data are being collected and the purposes for
which the Personal Data is being used. We collect information
corresponding to the following categories of information identified in the
CCPA:
- Identifiers,
including name, address, email address, account name, date of birth,
Social Security Number, IP address and account identification details
assigned to Your account.
- User
records, phone number, billing address, credit or debit card
information, employment or education information (as provided by You).
- Analytics
and Advertising, including purchases and engagement with the Service.
Internet activity, including history
of visiting and interacting with our services, browser type, browser language
and other information collected automatically.
"Do Not Track" Policy As
Required By California Online Privacy Protection Act (CalOPPA)
Our Service does not respond to Do
Not Track signals.
However, some third party websites
do keep track of Your browsing activities. If You are visiting such websites,
You can set Your preferences in Your web browser to inform websites that You do
not want to be tracked. You can enable or disable DNT by visiting the
preferences or settings page of Your web browser.
Your California Privacy Rights
(California's Shine The Light Law)
Under California Civil Code Section
1798 (California's Shine the Light law), California residents with an
established business relationship with us can request information once a year
about sharing their Personal Data with third parties for the third parties'
direct marketing purposes.
If you'd like to request more
information under the California Shine the Light law, and if you are a
California resident, You can contact Us using the contact information provided
below.
California Privacy Rights For Minor
Users (California Business And Professions Code Section 22581)
California Business and Professions
Code section 22581 allow California residents under the age of 18 who are
registered users of online sites, services or applications to request and
obtain removal of content or information they have publicly posted.
To request removal of such data, and
if you are a California resident, You can contact Us using the contact
information provided below, and include the email address associated with Your
account.
Be aware that Your request does not
guarantee complete or comprehensive removal of content or information posted
online and that the law may not permit or require removal in certain
circumstances.
To exercise your right to make
requests regarding your personal information, please contact us via email at [email protected],
or by mail at ManzerTech at 25422 Trabuco Rd, Suite 105-463, Lake Forest, CA
92630. We may take steps to verify your identity before providing the requested
information.
We may update this policy from time
to time. If any updates are made to this policy, they will be posted here.
Additionally, if material changes are made to this policy, we will notify you
via a notice to this Site, and registered users will receive an additional
email. Please check this page frequently for updates.
Contact
Us
If you have any questions, comments,
or concerns about this Privacy Policy or our services, please contact us via
email at [email protected], or by mail at: Attention to ManzerTech,
25422 Trabuco Rd, Suite 105-463, Lake Forest, CA 92630.
Effective Date: February
7, 2025
Last
Updated: February 7, 2025
SMS Terms and Conditions
ManzerTech uses text messaging to communicate with clients on topics
relevant to their relationship with ManzerTech. For example, you may receive
updates related to your appointments/visits, support requests and updates
related thereto, account, one-time passcode, billing notifications, reminders,
and service management. Client information used for text messaging will not be
shared for marketing purposes.
PLEASE NOTE: THESE TERMS CONTAIN AN AGREEMENT TO RESOLVE ANY DISPUTES
THROUGH BINDING ARBITRATION WITHOUT JURY TRIAL AND A CLASS ACTION WAIVER, AS
DETAILED IN THE "RESOLVING DISPUTES" SECTION, BELOW.
By agreeing to participate in the ManzerTech text messaging program, I
agree and understand the risks associated with sending and receiving my
information via SMS/MMS text messages and that such electronic communications
may not be secure. I understand that consent is not a condition of any services
to be provided by ManzerTech, that I can opt out at any time by texting STOP to
1.949.484.8483, and that use of my information for the ManzerTech text
messaging program is subject to the ManzerTech authorization (when applicable),
terms and conditions, and Digital Privacy Policy. Usage of the ManzerTech text
messaging program shall comply with the guidelines contained in Exhibit A.
Your wireless carrier's Message and Data Rates may Apply to SMS
correspondence. ManzerTech does not charge for any content; however,
downloadable content may incur additional charges from your wireless carrier
depending on your selected plan. You are solely responsible for any fees,
including web access and/or data or text message charges that may be billed by
your wireless carrier based on your individual plan. Please contact your
wireless carrier for information about your messaging plan. Your carrier may
impose message or charge limitations on your account that are outside of our
control. All charges are billed by and payable to your wireless carrier.
You represent that you are the owner, or authorized user of the wireless
device and phone number you use to receive the service, and that you are
authorized to approve the applicable charges.
Message frequency may vary.
ManzerTech will not be liable for any delays or failures in your receipt
of any SMS messages as delivery is subject to effective transmission from your
network operator and processing by your mobile device. SMS message services are
provided on an as is, as available basis.
Data obtained from you in connection with this SMS service may include
your mobile phone number, your carrier's name, and the date, time, and content
of your messages and other information that you may provide. As described in ManzerTech's [hyperlink privacy policy here], we may use this information to
contact you and provide information about ManzerTech' services, or surveys
about how we could improve our offerings. Your wireless carrier and other
service providers may also collect data from your SMS usage, and their
practices are governed by their own policies. We reserve the right at all times
to disclose any information as necessary to satisfy any law, regulation, or
governmental request, to avoid liability, or to protect our rights or property.
When you complete forms online or otherwise provide us with information in
connection with the service, you agree to provide accurate, complete, and true
information.
Participating carriers
(This list is not comprehensive and may not include all cellular service
providers)
- SouthernLinc
- Bandwidth
- Google Voice
- Buffalo Wireless
- Chariton Valley Cellular
- Leaco
- CableVision
- Copper Valley
- AT&T
- Sprint/Boost/Virgin
- T-Mobile/MetroPCS
- Verizon Wireless
- CellCom USA
- C Spire Wireless
- U.S. Cellular
- Pine Belt Wireless
- ACS/Alaska
- Atlantic Tele-Network
International (ATN)
- Advantage Cellular (DTC Wireless)
- Appalachian Wireless
- Bluegrass Cellular
- Cellular Network Partnership
(PIONEER)
- Cellular One of East Central
Illinois
- Chat Mobility USA
- Coral Wireless (Mobi PCS)
- Element Mobile (Flat Wireless)
- Epic Touch (Elkhart Telephone)
- GCI Communications Corp
- Golden State Cellular
- Illinois Valley Cellular (IV
Cellular)
- i Wireless (IOWA Wireless)
- Nex-Tech Wireless
- MTA Communications
- MTPCS (Cellular One Nation)
- Cross Telephone Company (MBO
Wireless)
- Duet IP (Maximum Communications
New Core Wireless)
- Inland Cellular Telephone Company
- Immix (Keystone Wireless)
- Mosaic (Consolidated or CTC
Telecom)
- Northwest Missourri Cellular
Limited
- Peoples Wireless
- Panhandle Telecommunications
Systems (PTCI)
- RINA
- Revol Wireless USA
- SI Wireless/Mobile Nation
- SRT Wireless
- California RSA 3 Ltd (Plateau
Wireless)
- Thumb Cellular, United Wireless
- Union Telephone Company (Union
Wireless)
- Viaero Wireless
- West Central Wireless (5 Star
Wireless)
- Sagebrush Cellular (Nemont)
- Carolina West Wireless (CWW)
- Pine Cellular,
- Aio Wireless/Cricket
Join Text Alerts, Questions, Cancel Alerts
Text START to 949.484.8483 to join ManzerTech' Text Alerts. When you
opt-in to the service, we will send you a message to confirm your signup.
If you have any questions, call us at 949.484.8483. You can also text the word HELP to 949.484.8483
to get additional information about the service. After you send the message
"HELP" to us, we will respond with instructions on how to use our
service as well as how to unsubscribe.
You can cancel this service at any time. To opt-out, text STOP to 949.484.8483.
Message and data rates may apply. After you send the message "STOP"
to us, we will send you a reply message to confirm that you have been
unsubscribed. After this, you will no longer receive messages from us. You may
re-enroll in receiving text messages from us at any time by texting START to 949.484.8483.
Changes may take up to 24 hours to apply.
You represent that you are the subscriber for or authorized user of the
mobile telephone number that you provided to ManzerTech and that you are
authorized to approve any related charges for messaging and data applied by
your wireless carrier.
Resolving Disputes
PLEASE READ THIS SECTION CAREFULLY - IT MAY SIGNIFICANTLY AFFECT YOUR
LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A
JURY HEAR YOUR CLAIMS.
In the event that there is a dispute between you and ManzerTech relating
to ManzerTech text messaging communications, arising out of any matter,
including in connection with any federal or state statutory provision or the
determination of the scope or applicability of this Agreement to arbitrate,
such dispute will be resolved by arbitration in California before one
arbitrator. The arbitration will be administered by the American
Arbitration Association (AAA). The arbitrator will apply the substantive
law of the State of California, exclusive of its choice of law rules. To
the fullest extent permitted by law, each of the parties agrees that any
proceeding will be conducted only on an individual basis and not in a class,
consolidated or representative action. The decision of the arbitrator
will be final and binding on the parties and will not be subject to appeal or
review. If for any reason a dispute proceeds in court rather than through
arbitration, each party knowingly and irrevocably waives any right to trial by
jury. The arbitrator will deliver a reasoned written decision with
respect to the dispute. The parties acknowledge that this agreement
evidences a transaction involving interstate commerce. Notwithstanding the
provision in this paragraph with respect to applicable substantive law, this
arbitration agreement will be governed by the Federal Arbitration Act, 9 U.S.C.
§§ 1, et seq.
Carriers are not liable for delayed or undelivered messages. Message and
data rates may apply for any messages sent to you from us and to us from you.
Message frequency may vary.
View our privacy policy; or you may contact the ManzerTech
Privacy department at 949.484.8483